Privacy Policy
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{{ shop_name }} operates this store and website. This policy explains what information we collect when you visit or purchase from us, and how we use it. {{ shop_name }} is powered by Shopify, which provides the infrastructure of this service.
Information we collect
- Order information: name, shipping and billing address, payment confirmation, email and phone, when you make a purchase or request a private viewing.
- Contact requests: anything you share with us by email or through the site.
- Technical data: standard analytics (pages visited, device type) used to improve the store. We do not sell personal information.
Why we collect it
To fulfil orders, arrange insured delivery, issue and register certificates, respond to enquiries, and — only with your consent — send occasional private communications about new pieces and viewings. Every email includes an unsubscribe link.
Certificates & provenance records
Certificate and provenance records are kept permanently for authenticity purposes and are shared only with the owner of the piece, or with accredited authorities when required by law.
Payment
Payments are processed by secure third-party providers. Card details never pass through our servers.
Your rights
You may request a copy, correction or deletion of your personal data at any time by writing to hello@vervejade.com. We respond within 30 days.
Cookies
We use only essential cookies required for the store to function, and optional analytics cookies where you have accepted them.